Concert FAQs
Join Us for Live Music All Year Long
From intimate listening room shows to outdoor concerts, The Front Porch hosts performances that bring people together through music. Please read the following information, for everything you need to know about our indoor series. You can find Rivanna Roots FAQs HERE.
Frequently Asked Questions – Indoor Shows at The Front Porch
How can I buy tickets?
We don’t have a traditional box office. Tickets can be purchased anytime online through our ticket page or at the door on the night of the show (card or cash accepted). A QR code will be emailed to you upon purchase and will be required for entry at the show. Please use the utmost caution when purchasing tickets outside of The Front Porch (through a re-seller or scalper). We have noticed an increase in scammers offering tickets to our concerts on social media. If you have any questions about the legitimacy of a ticket, you can reach out to clare@frontporchcville.org.
Are concerts reserved seating?
No. Choice of seats is first come, first served.
Where are concerts held?
Most indoor shows take place at The Front Porch, located just off the Downtown Mall in Charlottesville. However, we also host concerts at other venues around town, so be sure to double check our ticket page for the correct location and start time for each show.
Can I get a refund if I bought a ticket but cannot attend?
Unless a concert is cancelled, we don’t offer refunds, as every ticket sold supports the artist. Tickets are transferable through your Afton purchase, learn more here.
What happens if a show gets cancelled?
All ticket holders will be emailed If an indoor concert is cancelled. Make sure you’re following our Instagram and Facebook for immediate updates. In the event of a cancelled show, all ticket holders will receive a refund. If a show is rescheduled, ticket holders can receive a refund OR use their original ticket for the new date.
Are kids welcome?
Absolutely! Quiet children are always welcome at The Front Porch listening show. If your child will be sitting in their own seat, they’ll need a ticket. Lap-sitting kiddos attend free. For outdoor concerts, kids 12 and under are free.
Is food or drink available?
We offer beverages for purchase at most indoor shows, including local beer and wine. While we don’t serve food, we encourage you to grab a bite from one of our great neighbors on the Downtown Mall before the concert.
Is there parking?
There’s no parking onsite, but the Water Street Garage is located just across the street. The first hour is free. Street parking is also available throughout downtown Charlottesville.
Is the venue accessible?
Yes—our indoor venue is handicap accessible. Please note, it’s an intimate space that seats about 100 people. Seating is general admission and first come, first served.
I need mobility assistance—what should I do?
We’re happy to accommodate you! If you’d like help getting in or prefer a specific seating setup, email clare@frontporchcville.org ahead of time and we’ll do our best to support you.
What if I arrive late?
You’re welcome to enter after the show has started, but please do so quietly to avoid disrupting the performance or other guests.
Who do I contact with questions about booking a concert at The Front Porch?
Please visit our booking page HERE.
Still have questions?
Feel free to reach out to our Venue Manager at clare@frontporchcville.org or call the venue at 434-202-4204. We’re happy to help!