GROUP CLASS ATTENDANCE POLICIES
Please contact us at firstname.lastname@example.org or call us at 434-806-7062 to discuss class placement questions. If a class is canceled by The Front Porch for any reason, the student will be notified and automatically issued a refund to the purchaser’s account. Student-initiated cancellations are not subject to make-ups. Full refunds or full school credits are available until 72 hours before your 1st class begins.
PRIVATE LESSON ATTENDANCE POLICIES
Students are eligible for one make-up lesson per session, in the event of an illness or emergency, with at least 24 hours notice. The Director of Operations AND the instructor must be contacted 24 hours before your scheduled lesson, otherwise the lesson is forfeited. Your make-up lesson must be scheduled by the Director of Operations and completed before the end of the current semester. If a session is canceled by The Front Porch, the student will be notified and a refund will automatically be issued to the purchaser’s account.
Parking is available at the Water Street Parking Garage or the Market Street Garage. They offer the first hour for free. If you are taking a lesson or class 60mins or longer please stop by the front desk for a validation stamp. There is no charge to park in the Market and Water Street Garages on the following days: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. For more parking information, rates, and hours head here. Please do not park in the lot directly beside The Front Porch, it is privately owned and they often tow.
The Front Porch follows the Charlottesville City School system’s inclement weather plan. Students will be notified of all closings and delays via email. Announcements will also be made on social media and on our online calendar HERE.
By registering for this class, I grant The Front Porch permission to photograph or video my/my child’s participation in The Front Porch’s music education programs. I also grant The Front Porch permission to use my/child’s likeness in a promotional capacity including but not limited to print materials, web site, print, online or out of home media and other medium now or later developed; as well as permission to share photography and video including my/my child’s likeness for use by media publications and institutions that fund The Front Porch operations and programs.
ARE YOU ADA ACCESSIBLE?
Yes. If you require wheelchair access please let us know at the time of class registration, or at the time of concert ticket purchase by emailing email@example.com.
ARE YOU OFFERING IN-PERSON LESSONS CURRENTLY DURING COVID-19 PANDEMIC?
WHAT IS THE FREQUENCY OF YOUR LESSONS?
WHAT STYLE SHOULD I START WITH?
WHAT MATERIALS DO YOU PROVIDE?
WHAT ARE YOUR TYPICAL HOURS?
WHAT IS THE COST? HOW IS PAYMENT HANDLED?
WHAT IS YOUR REFUND POLICY?
Refunds can also be issued if a student drops a class 72hrs before the start date.
Once a class has begun, students are not eligible to receive a refund. Placement issues should be immediately resolved with the Director of Operations after the first day of class.
We do not provide refunds for any processing fees.
DO YOU OFFER FINANCIAL ASSISTANCE?
Yes! Please click here for more information.