WHAT ARE YOUR COVID POLICIES?
Vaccines are recommended but not required. All Front Porch staff are vaccinated.
GROUP CLASS ATTENDANCE POLICIES
Please contact us at email@example.com or call us at 434-806-7062 to discuss class placement questions. If a class is canceled by The Front Porch for any reason, the student will be notified and automatically issued a refund to the purchaser’s account. Student-initiated cancellations are not subject to make-ups. Full refunds or full school credits are available until 72 hours before your 1st class begins.
PRIVATE LESSON ATTENDANCE POLICIES
Parking is available for our Downtown location at the Water Street Parking Garage or the Market Street Garage. They offer the first hour for free. There is no charge to park in the Market and Water Street Garages on the following days: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. For more parking information, rates, and hours head here. Please do not park in the lot directly beside The Front Porch, it is privately owned and they often tow. Our Dale Avenue location has plenty of available parking.
By registering for this class, I grant The Front Porch permission to photograph or video my/my child’s participation in The Front Porch’s music education programs. I also grant The Front Porch permission to use my/child’s likeness in a promotional capacity including but not limited to print materials, web site, print, online or out of home media and other medium now or later developed; as well as permission to share photography and video including my/my child’s likeness for use by media publications and institutions that fund The Front Porch operations and programs.
The Front Porch follows the Charlottesville City School system’s inclement weather plan. Students will be notified of all closings and delays via email. Announcements will also be made on social media and on our online calendar HERE.
ARE YOU ADA ACCESSIBLE?
Yes. We have a chair lift for our downtown second floor access. If you require wheelchair access please let us know at the time of class registration, or at the time of concert ticket purchase by emailing firstname.lastname@example.org.
WHAT STYLE SHOULD I START WITH?
WHAT MATERIALS DO YOU PROVIDE?
WHAT ARE YOUR TYPICAL HOURS?
WHAT IS THE FREQUENCY OF YOUR LESSONS?
WHAT IS THE COST? HOW IS PAYMENT HANDLED?
WHAT IS YOUR REFUND POLICY?
School credits expire after one calendar year from date of purchase.
Refunds can also be issued if a student drops a class 72hrs before the start date.
Once a class has begun, students are not eligible to receive a refund. Placement issues should be immediately resolved with the Director of Operations after the first day of class.
We do not provide refunds for any processing fees.
DO YOU OFFER FINANCIAL ASSISTANCE?
Yes! Please click here for more information.