Policies

Please contact us at info@frontporchcville.org or call us at 434-806-7062 to discuss class placement questions.

Private Lesson Studio Policies

• Regular weekly lesson time with your teacher, except when the studio is closed for holidays.
• Two (2) yearly recital performance opportunities at no additional cost (Fall and Spring Student Showcases, on a first come first serve basis. Accompaniments are included in student registration).

• You may withdraw the cancellation at any time before it takes effect but your teacher and/or time slot cannot be guaranteed. A $25 returning student registration fee will be required to re-enroll once the withdrawal takes effect.
• Active registration is mandatory to participate in our student showcase. All registration(s) will be withdrawn at the time of membership cancellation.
• All Make-up Lesson Credit(s) on your account expire in 90 days from the cancellation effective date.
• A $25 returning student registration fee will be required to re-enroll once the withdrawal takes effect
• Student registrations are not transferable.
• The Front Porch does not provide tuition refund under any circumstances.
• The Front Porch reserves the right to terminate a registration, in which case prorated tuition will be refunded.

• No tuition credit or refund will be provided for missed lessons.
• A Make-up Lesson Credit will be issued when a lesson is canceled with at least 24-hour advance notice (by emailing scheduling@frontporchcville.org and your instructor).
• Cancellations made with less than 24-hour notice will not qualify for a Make-up Lesson Credit (this includes being sick the day of a scheduled lesson).
• No more than three (3) Make-up Lesson Credits can be pending at a time per membership.
• Your make-up lesson credit can be used to schedule a Make-up Lesson online or by email at any time with your teacher or another available teacher. Make-up lessons are scheduled outside of your normal lesson slot.
• Make-up Lessons cannot be rescheduled.
• Make-up Lesson Credit(s) expires 90 days after student registration ends.

Parking is available for our Downtown location at the Water Street Parking Garage or the Market Street Garage. They offer the first hour for free. There is no charge to park in the Market and Water Street Garages on the following days: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. For more parking information, rates, and hours head here. Please do not park in the lot directly beside The Front Porch, it is privately owned and they often tow. Our Dale Avenue location has plenty of available parking. 

By registering for this class, I grant The Front Porch permission to photograph or video my/my child’s participation in The Front Porch’s music education programs. I also grant The Front Porch permission to use my/child’s likeness in a promotional capacity including but not limited to print materials, web site, print, online or out of home media and other medium now or later developed; as well as permission to share photography and video including my/my child’s likeness for use by media publications and institutions that fund The Front Porch operations and programs.

The Front Porch follows the Charlottesville City School system’s inclement weather plan. Students will be notified of all closings and delays via email. Announcements will also be made on social media.

Yes.  We have a chair lift for our downtown second floor access. If you require wheelchair access please let us know at the time of class registration, or at the time of concert ticket purchase by emailing info@frontporchcville.org. 

Group classes run weekly and you can set your own schedule for private lessons. You’ll get the most out of a weekly lesson. We highly recommend a group class for beginners. Once you start to nail down those basics it’s good to supplement in some private instruction to tackle any personal challenges/goals.

Payment is due at the time of registration. Group classes for teens and adults are $27/lesson, and $24/lesson for kids. We offer 30 minute ($38), 45 minute ($56), and 60 minute ($72) private lessons. Students can purchase one private lesson before they must commit to a package of six or more lessons. Visit our class pages to register for group or private lessons!

Group classes must meet a minimum of three students to run. In the event that a class is cancelled due to enrollment, the student can receive a refund, school credit, or can choose to transfer to another class.

School credits expire after one calendar year from date of purchase.

Refunds can also be issued if a student drops out of a class session 72hrs before the start date of the first class in the session.

Once a class has begun, students are not eligible to receive a refund. Placement issues should be immediately resolved with the Director of Operations after the first day of class.

We do not provide refunds for any processing fees.

Yes! Please click here for more information.